At 5 o’clock in the morning, Phyllis Ross, registered American Medical Technologist (AMT), 68, arrives at Hillcrest Hospital Cushing and starts her day in search of answers. “It is my job to get the chemistry analyzer up,” she says. “I do the maintenance and run all the controls to get everything ready to go for the day.” Working quietly behind the scenes in the laboratory, Phyllis is highly skilled at conducting tests that will help physicians accurately diagnosis their patients’ conditions to determine the best course of treatment.